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Private: Frequently Asked Questions

Our Frequently Asked Questions section provides answers to many of the most commonly asked questions.

Please check these factsheets to see if the information you are seeking is available. If not and you have an urgent query, refer back to our Contact Us form .

I have no symptoms but with the increase in cases in the community, I’m worried I will soon get COVID-19. What should I do?

Step 1: Get vaccinated. If you received your second dose of the COVID-19 vaccine three months ago, get your third dose as soon as possible. To book your vaccination, click here.
Step 2: Stay COVIDSafe – wear a mask when required, maintain physical distancing, practise good hand hygiene.
Step 2: Have enough food and other essential supplies in the event you contract COVID-19 and need to isolate for at least 5 days or up to 7 days.
Step 3: Talk to your support network about what assistance they can provide in the event you need to isolate for at least 5 days or up to 7 days.

Click here to download our flyer on preventing COVID-19 and preparing to isolate.