This site works best on modern browsers. Please update your browser to microsoft edge for a better experience.

Important Notice

17 NOVEMBER – Changes to quarantine requirements. Read more >

26 OCTOBER  – Getting proof of your COVID-19 vaccine. Read more >

POSITIVE COVID-19 CASE – If you have tested positive for COVID-19, you must immediately go home and isolate. Read more >

QUARANTINE – Follow these steps in getting released. Read more >

Latest Updates

What areas of Melbourne do we serve?

WPHU serves the western and part of the north western metropolitan region of Melbourne, which includes parts of the Melbourne CBD, inner western suburbs, and extends west to include Werribee, Hoppers Crossing and north-west to include Melton and parts of the Hume municipality.

We serve a population of around 1.2 million people, across 10 local government areas and 53 postcodes. We are proud to be part of one of the most culturally and linguistically diverse regions in Australia.

The map provides an overview of the community that the WPHU serves. If you are not within the WPHU area, you can find links below to other public health units across Victoria.

Get in touch

PLEASE CALL 000 IF YOU REQUIRE URGENT MEDICAL ASSISTANCE, PARTICULARLY IF YOU HAVE OR MIGHT HAVE COVID-19 AND YOUR CONDITION HAS DETERIORATED. DO NOT DELAY. 

If you have a non-urgent COVID-19 enquiry or have a general enquiry about having visited an exposure site please see the extensive information provided by the Victorian Department of Health.

If you have been contacted by the Western Public Health Unit and wish to clarify information you have received, you can visit pages within this site to see if the answer is there.

Given the very high volume of enquiries during the ongoing COVID outbreak, we advise that you review the Frequently Asked Questions on our site and if you cannot find the information you need, then get in touch via our contact form below.

Providing your details helps us to get your query to the right person as quickly as possible so we can get back to you promptly. We are prioritising all enquiries to ensure the most urgent questions are responded to at this time of extremely high demand. Thank you for your understanding.

Please complete all sections of the Contact Us form.

 

Select other/general if none of these categories apply to you.
Relevant information to help us better assist you with your enquiry.

Contact

Alternatively you can contact us on the below:

WPHU@wh.org.au

In an emergency, please contact 000 immediately.

More Information

Please visit the Department of Health website for:

Our Frequently Asked Questions provides answers to the most common questions.

Read more >